Returns & Exchanges

At Sveston, we stand behind the craftsmanship of our timepieces and offer a hassle-free 15-day return policy for all unworn items in their original packaging. We are committed to ensuring your complete satisfaction with every fashion accessory you purchase.

1

Initiate Your Request

Contact our customer support team via email or our online portal with your order number and reason for return.

2

Pack Your Item

Securely place the watch in its original Sveston luxury box, ensuring all protective films and warranty cards are included.

3

Ship to Warehouse

Affix the provided return shipping label to your package and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing